Two-Party Conflict:
Personal or Business

Large-Scale Conflict:
Organizational

Individual Guidance

Hospitals

About Dr. Newberger


The Costs of Unresolved Conflict
in Business and Organizations
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The Damage Conflict Causes
It saps the energy of those involved
Focus on productivity goals is diverted
There is a breakdown in essential communication
Unilateral decisions are made resulting in greater alienation and mistrust
Camaraderie is replaced by factions
Co-workers are transformed into antagonists
Morale plummets
Self-esteem, for some, is severely damaged
Valued employees leave the company
The strain of the workload increases for those who are remain as they try to cover
for  those who have left
The time and cost to hire replacement staff and bring them to the proficiency of
those who have left is enormous
Deadlines are missed
The quality of work is diminished
There is a loss of the company's reputation in the community
Vision and hope for the future within the company has grown dim 
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Practical Consideration: Money
A word to the wise:  If your business or organization is experiencing ongoing tensions, seriously consider bringing in a conflict resolution expert. The expenditure will pale in comparison to the financial, emotional, and relational costs that ongoing, unresolved conflict produces.  
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The Above Checklist Provides a Snapshot of the Present

Now Consider Your Situation in Light of Its Past and
The Escalating Stages of
Unresolved Conflict
Click Chart


© Copyright 2008  Dr. Ken Newberger.  All Rights Reserved.